Privacy Policy

Jonesboro Turf Care LLC DBA NEA Lawn Pro Privacy Policy
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By signing up for texts, you consent to receive messages to schedule/confirm appointments and provide customer support in a 1:1 format from Jonesboro Turf Care LLC DBA NEA Lawn Pro at the number you provided, including messages sent by auto dialer. Consent is not a condition of purchase.

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
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• Data Usage: We use your data solely for sending updates and reminders related to our products or services.
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• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
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• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
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• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

• We message clients before we visit their property to provide lawn care services. We message our clients to discuss customer care issues with their account or their property. We message customers with delivery notifications.

• Messages are recurring, and message frequency varies.

• Contact Jonesboro Turf Care LLC DBA NEA Lawn Pro at 870-373-2892 or jcap@nealawnpro.com for HELP or to STOP receiving messages.

• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to jcap@nealawnpro.com or 870-373-2892. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.

• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Jonesboro Turf Care LLC DBA NEA Lawn Pro will not sell, rent, or share the collected mobile numbers.

• Protecting Your Data We are committed to securing your personal information and preventing unauthorized access, sharing, or misuse. To achieve this, we implement the following measures:
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○ Encryption : All sensitive data is encrypted during transmission and storage to ensure confidentiality.
○ Access Controls : We maintain strict internal access controls to limit data access to authorized personnel only.
○ Regular Audits : We conduct regular system audits to identify and mitigate potential vulnerabilities.
○ For more details, please view our complete Privacy Policy here